CUSTOMER SERVICES & RETENTIONS MANAGER
£35K plus bonus – OTE £45K
Crewe
Our client is a leader in the Fuel Card sector and owing to an internal promotion this vacancy has arisen.
This senior Manager role has 25 reports including 2 Managers so you must be a dynamic and inspiring leader.
The Customer Services team handle all inbound calls for group customers delivering the highest service and response and have administration to complete all to time sensitive deadlines.
You will maintain and enhance the high standards of service delivery from this team – so a strong customer focused background is essential.
The Retention team has 1 manager and 2 team leaders as it is an intensive figure based operation. The team analyse customer data to maximise client usage and margin. So this team needs your analytical strength and guidance.
Planning, and reviewing key processes, good PC skills will also be second nature to you.
Above all you will be able to demonstrate you can lead and inspire teams.

REMORTGAGE FEE EARNER
£15-20K
STOCKPORT
Our client is well respected and amongst the top rated in the conveyancing sector in the UK.
They have a modern working environment and good team culture all back by the latest technology.
They are looking to increase their remorgtage team as they have gained business throughout the last year and continue to do so.
Our client will consider solicitors, legal executives, paralegal or licensed conveyancers. What is important is an ability to handle large case volumes and be a team player.
Training offered is first class and there are career development opportunities available

RESIDENTIAL CONVEYANCING FEE EARNER
£18-25K
STOCKPORT
Our client is well respected and amongst the top rated in the conveyancing sector in the UK.
They have a modern working environment and good team culture all back by the latest technology.
They are looking to increase their transactional team as they have gained business throughout the last year and continue to do so.
The case will cover a wide variety – freehold and leasehold, acquisitions, secured lending and registered and unregistered land.
Our client will consider solicitors, legal executives, paralegal or licensed conveyancers. What is important is an ability to handle large case volumes and be a team player.
Training offered is first class and there are career development opportunities available.

BUSINESS DEVELOPMENT MANAGER - ONLINE
£28-£30K –OTE £40-45k
Trafford Park
My client continues to grow and develop their FMCG business and are expanding their online B2B sales in particular throughout 2012.
They require a motivated, cutting edge B2B Development Manager who can drive online sales and is also able to handle traditional sales.
Online you will need to know your stuff as you will report to the Group Multi-Channel Director working with him to make sure the company is at the forefront of all online opportunities.
You will also get to work with existing more traditional clients – the big multinationals such as Tesco and Sainsburys.
So both parts of the role require great negotiation experience – a trader rather than a sales person? Great presentation skills will be appreciated here too.
There are 2 support staff on your team for you to manage and motivate and they will back you up with all your admin and customer service follow up.
A result driven generous quarterly bonus is there for the taking too!

Corporate Administrator
£20-25K
Wilmslow
Exciting new opportunity to join a well established Insolvency Practitioners. This new role has arisen due to the continued expansion and success of the business.
The ideal candidate will have strong administrative experience and be used to dealing with creditors, share holders, directors and employees. The role is busy and duties will include: Drafting annual reports and section 98 reports, realisation of assets and extensive liaison with clients.
The role would suit an individual who has worked within personal insolvency or general insolvency and has an interest in corporate insolvency. The CPI qualification would be a big advantage.
Excellent working environment and the opportunity to progress within this highly successful organisation.

TELESALES TEAM LEADER
Exciting opportunity to join a well established and forward thinking company. You will be working within a challenging, fun and dynamic environment.
The successful candidate will have a proven sales background and enjoy managing a busy sales team. Duties to include:
- Supervision of a team of 8 Telesales Account Managers
- Conducting weekly and monthly performance reviews and identifying areas for improvement
- Driving sales performance within the team and setting weekly and monthly targets.
- Ensuring the team reach their potential and achieve set targets
- Recruitment for the team and deal with any HR related issues
This role will suit a highly motivated sales professional who is: self disciplined, confident and forward thinking. You will be expected to implement new initiatives/ideas into the team to keep morale high!

CREDIT MANAGER
Exciting opportunity to join a well established and market leading organisation. This is a newly created role due to expansion of the business. This role will be responsible for managing a very busy and pressurised team.
You will be responsible for managing various levels and overseeing multi million receivables across several ledgers. The role will suit a motivated and proactive individual with the ability to implement new ideas and systems.
The successful candidate will be capable of liaising at senior management level and ideally possess ICM qualifications (although not a necessity). Ideal opportunity for an individual who wants to join a forward thinking company and who is career minded.

CREDIT SUPERVISOR
Fantastic opportunity to join a well established and dynamic organisation. This is a newly created role due to expansion of the business. The main duties for this role include:
- Managing a team to ensure generation of daily credit reports and reporting exceeded credit limits
- Mentoring and managing busy team
- Dealing with any escalated issues
- Underwriting credit limits when appropriate
- Attending management meetings
This role will suit a strong communicator who has worked within a Supervisory capacity and has the ability to work under pressure. Excellent career and development opportunities and immediate start!

SECRETARY/PA
£22,000
Trafford Park
Managing Director of national company needs a new PA/Secretary.
He is busy so you will be very organised – he travels a great deal so it’s up to you make sure he gets to where he is going. If he is not travelling then he is in a meeting – so you need to keep his diary controlled and organised along with all the relevant papers he will need for each meeting. You will need to prioritise the demands for his attention.
You will need to be good with figures too as you will be processing his expenses.
You will be a great communicator as you will ensure the MD’s instructions are carried out throughout the organisation. There is also lots of liaison with clients.
You will also work with the Chairman’s PA to ensure smooth co-ordination between these two senior executives.
From time to time you will be involved in special projects such as organising exhibitions.
When you have a moment there’s admin, filing and all the normal secretarial stuff to keep on top off.

SENIOR ACCOUNT EXECUTIVE – IT MARKETING
£Neg
Macclesfield
Our client is a market leader in the reference marketing sector – their expertise provides evidential marketing ensuring tactical campaigns have measurable business tools that are directly linked to their clients growth and business wins. Their clients are the big names in the IT Sector.
Owing to more client wins they need an additional Senior Account Executive on a long term temp basis with a view to perm.
If you have worked as Marketing Co-Ordinator or any Marketing support role or Project Assistant role you will have the right experience for this great opportunity.
The role consists of gathering information on client contracts and putting this into standard templates for the client to be able to use for marketing and sales. You work as a support to the clients sales teams making sure they have the marketing reference support to gain their new clients or for PR events.
You will also be involved in special projects.
You will be skilled in Word, Excel and especially PowerPoint.
You will be able to communicate at all levels, have great attention to detail and a good multi-tasker!
The team is a great one to be a part of – they are used to success and they delight in their roles, their clients and their company.

ACCOUNT MANAGER – IT MARKETING
£Neg
London or home based M4 corridor
Our client is a market leader in the reference marketing sector – their expertise provides evidential marketing ensuring tactical campaigns have measurable business tools that are directly linked to their clients growth and business wins. Their clients are the big names in the IT Sector.
You will have a Marketing or PR background with the IT sector – hardware or software – obviously a good grasp of technology is a must! Also great agency experience being used to meeting client expectations, working to tight deadlines and accurate reporting and be able to copy check, review and edit.
You will be developing existing relationships with clients, providing consultancy regarding their range of referencing products and co-ordinating reference materials. You will have to manage the commercial and financial aspects of your accounts and produce weekly, monthly and annual reports.
The company operate internationally so if you have a language such as French – all the better.
You can work out of their Holborn office or be home based along the M4 corridor.
The team is a great one to be a part of – they are used to success and they delight in their roles, their clients and their company.

ACCOUNT DIRECTOR – IT MARKETING
£Neg
Macclesfield
Our client is a market leader in the reference marketing sector – their expertise provides evidential marketing ensuring tactical campaigns have measurable business tools that are directly linked to their clients growth and business wins. Their clients are the big names in the IT Sector throughout Europe, Asia and Japan.
This is a one year maternity cover contract but as business continue to increase there is the possibility that the role will be made permanent after this time.
You will have a Marketing or PR background within the IT sector – hardware or software – obviously a good grasp of technology is a must! A great writer too!
You will be producing case studies by working with writers, translation agencies, graphic designers and clients ensuring that the marketing reference materials produced are to the highest standards meeting the clients brief.
You will work with the team to develop new ideas for services and to enhance existing programmes.
You will be naturally confident, a brilliant communicator, a leader and be organised with an eye for detail. You will also be able to budget and forecast and have experience of producing monthly and annual reports.
This is your opportunity to join an award winning and innovative team.

PROJECT MANAGER
£9-11 per hour
Macclesfield
This is a busy, involved and demanding role within a market leader in the medical communications sector.
Working as a key member of a small team you will be handling various projects for client account teams and as their main support you will ensure that all budgets and financials are kept in line with project spend figures. So you will be adept with figures, budgets, cost control and forecasting.
You will also be managing resources across various projects and programmes of work so scheduling and rescheduling people and equipment will not frustrate you.
Great communication skills are a must as you will have lots of client interaction.
This is initially for a month but may be extended or go perm.

TELESALES EXECUTIVE
£23-25K OTE £34-36K
Stockport
Our client is a worldwide leader in the provision of professional HR services – well respected and well known.
Earlier in 2011 they established a new Telesales team to generate new business sales on two new professional HR services – HR Software and Employee Checking. This has been so successful a fourth team member is now required.
You will have a B2B telesales background, great Customer Relationship Management experience and will enjoy achieving targets and then achieving great earnings.
Sales are achieved by a mixture of cold calling and warm lead follow up to a substantial existing data base – often cross selling to existing clients.
You will also work with Sales Managers on specific marketing campaigns or events such as seminars.
Full training and regular incentives are offered.

ACCOUNT MANAGER
£Neg
Macclesfield
An exciting opportunity to join a well established company who specialise in a niche area of Marketing. The role is working within a friendly and supportive team environment. The objective of the role is to work with clients to provide an array of reference program services. These will include case studies, testimonials, help desk services, etc. You will be responsible for connecting clients with potential clients via these reference programmes in order to improve customer relationships.
The key elements of the role include: production of case studies and liaison with writers, translators, designers, etc. You will conduct extensive liaison over the telephone and attend face meetings.
The successful candidate must have experience of technology, referencing and proven account management skills. This role will suit a proactive individual with a creative flair.
Benefits include: 25 days hols, laptop, gym membership, bonus, etc.

CREDIT MANAGER
£35-45K
Cheshire
A dynamic forward thinking Credit Manager is required by our client to help their continued expansion both in the UK and Europe which has created this new position.
You will be fully qualified ICM with a great credit history in the credit sector!
This role demands great communication skills – you will be managing and motivating Credit Managers and their teams both here and in Europe – setting targets and standards to be met and exceeded.
You will be working closely with the Directors and your reports will be delivered both in document and present format to the Board.
You will also have contact with FDs and Directors of major clients so you must be confident at working at the highest levels.
The role naturally involves detail and considered decision making and you must be expert with analysis of balance sheets as part of this process.
Travel to Europe is a given and whilst languages are not essential French or German would be advantageous.

TELEMARKETING EXCUTIVE
BASIC £20K – realistic OTE £32k
Stockport
Can you reach decision makers? Can you build a rapport with prospect clients and do you have the commitment to work on accounts that can take 12 months to win over? Can you demonstrate a track record of booking appointments for Field Sales colleagues?
If you are answering yes to the above questions our client would be looking for someone just like you!
They are an international B2B professional services company and this small but key UK Telemarketing team needs another member as their business continues to win new clients. The team are highly motivated and highly rewarded (including a bonus element for progressing prospect client accounts) and are used to exceeding targets. In the first year you can expect to put £12,000 on your salary as bonus and earnings will increase in coming years and retain and add new clients to your section.
Please contact us if you are proud of your experience to date and are ready to move to a market leader.

CREDIT RISK MANAGER
£20-24K
Crewe
This role is due to expansion and an ideal opportunity to join a well established and flourishing organisation.
The ideal candidate will be polite and enthusiastic and used to working to exceptionally high standards. The main responsibility of the role is to manage and motivate a team of Credit Analysts and ensure that the department runs smoothly. Other duties include:
- Running management reports on a weekly and monthly basis
- Underwriting of new credit applications
- Dealing with escalated calls/complaints from clients
- Review of standard procedures and implementing new systems where appropriate
The successful candidate must have experience of managing a team and have worked within Credit or Finance. There is plenty of career development + the opportunity to study for professional credit qualifications.

FINANCIAL ADMINISTRATOR
£14-15K
Crewe
Our client is an international and well respected company with headquarters in Crewe. They are looking to increase their teams and need a further 6 people to handle the demands of two busy credit departments.
The roles involve handling a high volume of calls – no sales – taking accurate information and processing requests for credit and then calling clients back to confirm these requests.
The roles also involve lots of data and numeric tasks – collating financial information, processing application forms, running credit reports and search. There are also daily and weekly reports to run using Excel.
So you will be used to handling a high volume of call and enjoy working with figures – perhaps you are in a call centre working on invoicing or finance teams or are in a financial admin role and looking for a company where you can progress and develop.
The company offer a very good career path with lots of opportunity for advancement and will pay for formal study qualifications if you want to progress even further.

CREDIT CHECKING ANALYST
Crewe
£14-15K + Monthly bonus
Are you numerate? Do you work well in a team? Are you career minded? If yes, then this could be the role for you!
This is an exciting opportunity to join a well established and expanding company with offices across Europe. Duties include: Using various credit checking systems such as Equifax, daily use of Excel to produce reports and liaison with clients over the phone. The successful candidate will be good with figures and be able to work in a busy and pressurised environment.
This is a fantastic opportunity to work in a friendly and busy team where hard work and commitment is rewarded.
