Our client is a wholesaler in the Beauty Sector and has a vibrant Sales Admin Team with a great Manager. They need a new Commercial Assistant who will be part of their culture to exceed the expectations of their customers and brand partners. They are proud of the way they support the Sales Team with all their admin ensuring a smooth flow of orders.
So, to join this team you will be bright, personable and understand great customer service and have good sales order processing experience. You will know how to process Sales documentation with companies such as Tesco, Sainsburys, Asda and large online organisations.
Day to day your role will be:
- Assist in the daily management of customer/vendor accounts.
- Ensuring all purchase orders are raised accurately and working with the transport team, tracked through to delivery
- Set up of new product listings for the business
- Ensuring all sales orders received and processed in a timely manner to meet customer requirements.
- Ensure all daily invoicing is processed, reconciled and delivered to customers.
- Tracking of customer sales orders through to invoicing.
- Provide full support to the sales account managers and the buying team.
- This will include the set up and maintenance of customer/Vendor accounts, management of customer ranges and processing all orders end to end.
- Creating and maintaining the set-up of customer product files. This will include completion of new line forms.
- Assist with the information flow between departments.
- Fully supportive in helping resolve customer queries.
- Ensure all administrative duties are completed on time.
- Have a good relationship with customers and help ensure customer expectations are achieved.
ESSENTIAL KNOWLEDGE, SKILLS AND EXPERIENCE:
- Experience in a similar role in an office environment
- Excellent communication skills, both written and verbal.
- Polite and helpful.
- Organised and methodical with goods levels of attention to detail.
- Computer literate with excellent MS Office skills
- Adaptable to new systems & change
Are you the new team member this team is waiting for?
If so, please send me your CV – thank you.